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Frequently asked questions
Frequently asked questions about hiring a coach and travelling by bus.
FAQ
Frequently asked questions about hiring a coach and travelling by bus
How many seats does a coach have?
Bakker Travel has an extensive and varied fleet. The number of seats varies per bus or coach from 17 to 88 passengers. See our fleet page for more information.
No more people may be carried than there are seats.
What is the maximum number of wheelchairs on the coach?
The coach has room for up to 5 wheelchairs. Various combinations are possible.
Is there Wi-Fi on the coach?
Wi-Fi is available on the hop-on hop-off buses.
Is there a toilet, DVD, coffee, etc. on the bus?
Most buses have a toilet. A coffee machine and DVD are available.
What is the difference between a bus and a coach?
In fact, Bakker Travel does not use buses, only coaches. By a bus, we mean a scheduled service or public transport bus without any facilities. A coach is a more luxurious bus with comfortable, adjustable seats, a toilet, a DVD player and possibly bar facilities and air conditioning.
Is it compulsory to wear a seat belt on the coach?
Yes, on a moving coach all passengers are required to wear seat belts, provided they are fitted in the coach. When seat belts are fitted, wearing them is compulsory and it is forbidden to walk around in a moving coach, except to visit the toilet.
Are we insured during an excursion or day out by coach?
Yes, you are insured while on the coach. This is even required by law. This insurance is valid while you are on the coach. Once you have got off, this insurance of course no longer applies. For this, you can usually take out travel insurance (also through us).
Is catering on the bus possible during the journey?
Catering on board is possible on request. This can consist of drinks, but snacks and luxury sandwiches are also possible. During day trips, we usually stop at a restaurant along the way for refreshments.
Can I smoke on the coach?
No, since the change in the Tobacco Act it is strictly forbidden to smoke on the coach.
How long is a driver actually allowed to drive?
This is regulated in the Dutch Working Hours Decree (the ‘driving times act’), which distinguishes between working time and driving time. Working time is all the time a driver is working, including waiting time, breaks and driving time. For example, waiting time during a day trip counts as working time. Driving time is the actual time a driver spends driving. Standing still in a traffic jam counts as driving time. There are exceptions, but broadly speaking a driver may drive 9 hours a day and work a maximum of 15 hours (including driving). After that, a period of 11 consecutive hours of rest is compulsory. This rest period may occasionally be shortened to 9 hours. More information about this legislation can be found on the website of the Human Environment and Transport Inspectorate.
Can I arrange travel cancellation insurance with Bakker Travel?
Bakker Travel has entered into a partnership with Europeesche Verzekeringen. If you wish, you can take out insurance through us for an excursion or a multi-day trip.
Will I receive a confirmation of my booking by email or by post?
If you have made an online booking with us, you will automatically receive a confirmation by email. If you would rather receive the confirmation by post, you can say so when booking by phone. Have you booked a day trip or excursion with Hooyberg Busreizen? You will receive your travel documents one week before the day of departure.
May I eat food I have brought myself on the coach?
It is possible to eat a snack you have brought yourself on the coach. For a full lunch or dinner, we arrange a stop at a restaurant along the way.
Can day trips also be booked for groups and on other dates?
All day trips listed in the brochure can also be booked for complete groups and, if required, on other dates. Please get in touch with our team via contact
Still have questions?
If you still have questions, you can always get in touch with our team via contact.
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Hiring a coach with a driver?
Request a free, no-obligation quote or get in touch with us. We are happy to help.